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Describe how source and country of origin effects affect the effectiveness of a firm's international communication.

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Source effects occur when the receiver o...

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A disadvantage of standardized advertising is that it increases the costs of value creation by spreading the fixed costs of developing the advertisements over many countries.

A) True
B) False

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Describe the differences between distribution systems of various countries in terms of channel quality.

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Channel quality refers to the expertise,...

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Which of the following is true of market segmentation?


A) An important market segment in a foreign country always has a parallel in a firm's home country.
B) Markets can be segmented only on the basis of geography and demography.
C) The structure of market segments is quite similar across various countries.
D) Since market segments are similar across various countries, firms can pursue a global marketing strategy without varying the marketing mix.
E) For a segment to transcend national borders, consumers in that segment must have some compelling similarities along important dimensions.

F) C) and D)
G) A) and B)

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A firm's ability to use a pull marketing strategy is limited in some countries by media availability.

A) True
B) False

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Which of the following is a statement made by Theodore Levitt about the globalization of world markets?


A) Capitalism is the force that drives the world toward a converging commonality.
B) Global corporations consider the world to consist of distinct and unique entities.
C) Accustomed differences in national or regional preferences are becoming more significant.
D) Multinational corporations are in danger of losing out to small businesses.
E) Global markets for standardized consumer products have emerged on a large scale of magnitude.

F) B) and C)
G) B) and D)

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When are source effects damaging for an international business?


A) When promotional messages are used to stress the positive performance attributes of its product
B) When fewer firms compete for the attention of prospective customers in developing countries
C) When the firm's marketing strategy emphasizes personal selling rather than mass media advertising
D) When potential consumers in a target country have a bias against foreign firms
E) When international businesses deemphasize their foreign origins

F) C) and D)
G) B) and D)

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Which of the following is true of price discrimination as a part of international pricing strategy?


A) The more competitors there are, the lesser consumers' bargaining power will be.
B) The more competitors there are, the less likely consumers will be to buy from the firm that charges the lowest price.
C) A firm may charge a higher price for its product in a country where competition is limited than in one where competition is intense.
D) Many competitors cause low elasticity of demand.
E) If a firm raises its prices above those of its competitors, consumers will refuse to switch to the competitors' products.

F) A) and E)
G) B) and C)

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In the context of barriers to international communication, which term refers to the amount of other messages competing for a potential consumer's attention?


A) Alternative signals
B) Source effects
C) Noise
D) Channel effects
E) Country of origin effects

F) A) and E)
G) A) and C)

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Which of the following is a characteristic of fragmented retail systems?


A) Long channels of distribution
B) Single-layer distribution systems
C) Lower sales call to sales order ratio
D) Relatively smaller sales force compared to concentrated retail systems
E) Promotion of direct interaction between retailers and firms

F) None of the above
G) C) and E)

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What kind of demand is seen when a small change in price produces a large change in demand?


A) Elastic
B) Inelastic
C) Relative
D) Rigid
E) Dynamic

F) A) and E)
G) A) and D)

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Many international businesses try to counter negative source effects by deemphasizing their foreign origins.

A) True
B) False

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Which of the following marketing strategies relies on access to advertising media?


A) Personal selling
B) Direct selling
C) Push strategy
D) Pull strategy
E) Copy testing

F) B) and D)
G) B) and C)

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Which kind of distribution channel is difficult for outsiders to access?


A) Exclusive
B) Intensive
C) Selective
D) Concentrated
E) Fragmented

F) A) and D)
G) B) and E)

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Which of the following is a consequence of tight cross-functional integration between research and development (R&D) , production, and marketing?


A) Maximizing the time to market a product
B) Letting R&D dictate terms to marketing and production
C) Keeping development costs in check
D) Ensuring that product development projects are driven by organizational needs
E) Increasing selling costs and maximizing profits

F) B) and D)
G) A) and E)

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Which of the following refers to the use of price as a competitive weapon to drive weaker competitors out of a national market?


A) Multipoint pricing
B) Predatory pricing
C) Leader pricing
D) Price discrimination
E) Price skimming

F) B) and C)
G) A) and E)

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Which of the following communication strategies relies primarily on personal selling rather than mass media advertising?


A) Visual merchandising
B) Pull strategy
C) Push strategy
D) Copy testing
E) Standardized advertising

F) C) and D)
G) B) and E)

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Which of the following has resulted in a dramatic shortening of product life cycles?


A) Acceleration of the pace of technological change
B) Lack of domestic competition
C) Affluence of customers
D) An increase in the number of educated consumers
E) Removal of trade barriers

F) All of the above
G) B) and D)

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There is generally a critical link among channel length, the final selling price, and the firm's profit margin because each intermediary in a channel adds its own markup to the products.

A) True
B) False

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Which of the following is true of the barriers to international communication?


A) Noise tends to increase the probability of effective communication.
B) Source effects can be beneficial for an international business when potential consumers in a target country have a bias against foreign firms.
C) Many international businesses try to promote positive source effects by deemphasizing their foreign origins.
D) Fewer firms vie for the attention of prospective customers in developing countries, thus the noise level is lower.
E) Research suggests that a consumer may use country of origin as a cue when evaluating a product, particularly if he or she has detailed knowledge of the product.

F) A) and D)
G) A) and E)

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