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What is the term for how an individual or organization wants to be perceived?


A) Reputation
B) Corporate character
C) Brand
D) External communication

E) B) and D)
F) A) and B)

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C

A common approach to measuring reputation is to observe the company's stock price.

A) True
B) False

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False

Which of the following are factors judged for Most Admired companies, in order to be among the main components of corporate reputation?


A) Quality of management
B) People management
C) Established internal communication
D) Global competitiveness

E) A) and B)
F) A) and C)

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Which of the following are reputational criteria for a comprehensive reputation management program?


A) Product quality
B) Financial performance
C) Employee talent
D) All of the above

E) All of the above
F) B) and C)

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What is the formula for reputation?

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Reputation = Sum of ...

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What is a long-term strategy for measuring, auditing, and managing an organization's reputation as an asset?


A) Strategic communication
B) Comprehensive reputation management
C) Communication research
D) Brand management

E) A) and B)
F) A) and D)

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What is intrinsic identity?

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That dominant, or intrinsic, identity must be clear to the members of the organization. It is what the organization stands for, and it will often determine what the employees will do as a first resort, in good times and bad.

What does the Arthur W. Page Society call the "coin of the realm for successful corporations and for those (including the communication officers) who lead them"?


A) Authenticity
B) Corporate character
C) Brand management
D) Corporate reputation

E) A) and C)
F) A) and B)

Correct Answer

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