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Logistics is the process of coordinating the flow of goods,services,and information among all members of the supply chain.

A) True
B) False

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The two major distribution channels are ________.


A) selling and advertising
B) production scheduling and inventory control
C) branding and customer service
D) direct and marketing intermediary

E) B) and C)
F) A) and D)

Correct Answer

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Deshauna is assessing a new product's potential sales and competitive strengths and will obtain initial consumer reaction before the product is sold.Deshauna is in what stage of product development?


A) Screening
B) Test marketing
C) Commercialization
D) Concept development and business analysis

E) A) and D)
F) All of the above

Correct Answer

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Speed is the major contributor to cost.

A) True
B) False

Correct Answer

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In a process called ________,products pass through a series of stages from their initial appearance to their decline.


A) wheel of retailing
B) promotional cycle
C) pricing cycle
D) product life cycle

E) A) and D)
F) None of the above

Correct Answer

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Which of the following approach is used by computer manufacturers such as Compaq and Hewlett-Packard?


A) Intensive distribution
B) Selective distribution
C) Exclusive distribution
D) Scrambled distribution

E) C) and D)
F) A) and B)

Correct Answer

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Marketers who ship products to other countries are required to comply with labelling requirements in those nations.

A) True
B) False

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Promotion activities increase substantially when a product begins to enter the decline stage.

A) True
B) False

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Furniture arriving from Denmark to Canada would most likely be shipped via water transportation.

A) True
B) False

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A brand may be a name,term,sign,symbol,or design used to identify a product.

A) True
B) False

Correct Answer

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Price decreases become common during a product's mature stage.

A) True
B) False

Correct Answer

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Vending machines are an example of automatic merchandising.

A) True
B) False

Correct Answer

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Since potential customers are unaware of a product during its introductory stage,initial promotion concentrates on ________.


A) informing the market about the item and explaining its features,uses,and benefits
B) reducing the size of an available market through selective advertising
C) word-of-mouth referrals
D) communicating new uses for the product

E) A) and B)
F) C) and D)

Correct Answer

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American Express is an effective brand name because it ________.


A) is easy to pronounce,recognize,and remember
B) is trademarked
C) accurately describes the product
D) has been around for decades

E) C) and D)
F) B) and C)

Correct Answer

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The most common market coverage for low-priced convenience items is intensive distribution.

A) True
B) False

Correct Answer

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The major goal of logistics management is to improve the speed at which goods,services,and information flow through the supply chain.

A) True
B) False

Correct Answer

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A combination of product lines represents a company's ________.


A) product mix
B) product cluster
C) product lifecycle
D) distribution strategy

E) A) and B)
F) All of the above

Correct Answer

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The Pampered Chef sells gourmet cooking supplies to consumers through the use of cooking parties at the homes of its salespeople.The Pampered Chef is a ________ retailer and uses ________.


A) non-store;direct-response retailing
B) non-store;direct selling
C) store;direct-response retailing
D) store;direct selling

E) A) and D)
F) All of the above

Correct Answer

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Most products experience the fastest sales growth during their introductory stages.

A) True
B) False

Correct Answer

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Sales offices typically do not store or warehouse any inventory.

A) True
B) False

Correct Answer

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